What Personal Information is Collected
The personal information collected and maintained by cbdcellars.com.au generally comprises:
- Contact details and date of birth
- Names and addresses
- Credit card details
- Reports from credit reporting agencies
- Details of the products and services we supply.
We collect this information for the following purposes:
- Establishing client relationships
- Maintaining client contact details
- Providing products or services
- Receiving payments for the supply of our products and services.
Use and disclosure of personal information
We use and disclose your personal information for the purpose for which it was disclosed at the time of collection and related purposes that would reasonably be expected without the need to obtain prior permission.
We undertake not to sell, rent or trade your personal information. We may, however, share information within our organisation and in some cases it will be necessary to pass certain information to our professional advisors or other third parties in order to comply with reporting and statutory obligations. This may include our employees, agents, contractors, auditors, insurers and tax, finance and legal advisors.
We may also disclose your personal information to service providers who provide services in connection with our products and services. While personal information may be provided to these service providers to enable them to perform agreed tasks, such information remains the property of cbdcellars.com.au at all times.
We use appropriate security procedures and the latest technology to protect the information we hold. Access to and use of personal information within cbdcellars.com.au is limited to prevent misuse or unlawful disclosure of the information.
If other organisations provide support services to cbdcellars.com.au we require them to appropriately safeguard the privacy of any personal information disclosed.
Where the personal information we collect is no longer required, we delete the information or permanently de-identify it.
Dealing with cbdcellars.com.au online
If you visit web site to browse, read or download information, our system will log these movements. These web site logs are not personally identifiable and we make no attempt to link them with the individuals who browse the web site.
A cookie is a small data file that contains information about your visit to our web site. Your computer provides this information during your first visit to our web server. The server records this information in a text file and stores this file on your hard drive. When you visit our web site again, the server looks for the cookie and structures itself based on the information provided.
To the extent permitted by law, we will provide details of any personal information disclosed by you and/or cease to make use of your personal information for the purposes described above. We will also provide you with the reasons for our inability to give you the access requested.
Please contact CBD Cellars' Company Secretary if access to your personal information is required. Please refer to the contact details below.
We will take reasonable steps to ensure that the information we hold about you is accurate, complete and up-to-date. Please contact your account manager or CBD Cellars' Company Secretary if any of the details you have provided change, or if you believe the information we have about you is inaccurate, incomplete or out-of-date.
We respect your choice to opt out of CBD Cellars' marketing activities. If you do not wish to receive marketing material from us, please contact your account manager or CBD Cellars' Company Secretary and we will respect your request. Please refer to the contact details below.
If you have a complaint please contact our Company Secretary and we will promptly acknowledge and investigate your complaint. Please refer to the contact details below.
We may make changes to this policy from time to time for any reason. We will publish those changes on this page.
This policy was last updated on 23/11/2010.